We provide VIP sim-card
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We provide M2M sim-card
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Vi Cloud Managed Services & Cloud Telephony
₹1000/month
Lead Management
₹1500/month
Click2call
₹1500/month
Auto Receptionist
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Features
Benefits
Vi Cloud Managed Services
With most business processes and systems moving to the cloud, cloud-based services have become the backbone of modern businesses. However, rapid technology changes, growing data security threats, unexpected downtime result in high complexity when managing cloud-based services in-house.
With Vi Cloud Managed Services, your business gets access to state-of-the-art Cloud Infrastructure housed in Data Centers of highest global standards to host your production as well as Test & Dev environment. Businesses with conscious I T infrastructure investments & start-ups can benefit from this customisable end-to-end solution that is secure, scalable, efficient, and cost-effective.
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- Choice of Public & Private Cloud environments
- Multiple Instance types in Public Cloud - General Compute, High Performance Compute, Memory Intensive Compute, etc
- Storage, Network, Licenses (OS & Database) and much more
- Virtual Desktop Infrastructure over public cloud and resiliency features for your core IT and endpoint backups
- Multi-layer security from the perimeter to the application that is required for your business. Vulnerability Assessment (VA) and Penetration Testing (PT) , Security Incident and Event Management to gain a more granular visibility for audit and compliance
- Access to cloud infrastructure over public as well as private network
- Simple and cost-effective Disaster Recovery Solution with complete DRS frameworks
- Compliance and Certifications - ISO 27001, ISO 27017, ISO 27018, ISO 20000, ISO 22301, ISO 9001: 2015, AICPA SOC1, AICPA SOC 2, MEITY, PCI DSS, CSA
- Public Cloud
- Private Cloud
- Community Cloud
- Access to single point of contact for Connectivity, Voice, Data Center Services (Colocation & Cloud - Public/Private/Hybrid), IoT & Security services
- Data centers are available across Mumbai, Bengaluru, Noida & Hyderabad for customers to choose from, basis their business needs
- All data centers are connected on high capacity data links, ensuring lower latencies, higher uptimes & agile deployment
- Best-in-class efficiency with industry lowest PUE, World-class security per TIA 942 standards, Certifications & Compliance
- Ability to provide managed services - OS management, DB management, Network management & monitoring of services along with Identity and Access Management (IAM), System and Organisation Controls (SOC) Service & much more
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frequently asked questions
Leased Circuits (NPLC, PLC) Services
The information that travels on your business networks is invaluable, which is why it is necessary to set up a reliable, secure, and transparent infrastructure to support it. Our Leased Circuits (LC) offer you just this via an optic-fibre network.Vi Leased Circuits is offered in two variants, depending on your business needs – National Private Leased Circuits and International Private Leased Circuits.
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Our predictable service parameters across global sites are designed to keep your connection running continuously, while safeguarding mission critical applications. In addition to this Vi shared network ensures security compliance and successfully mitigates threats. Our network service is also available for DC, IT Hubs, and more.
Vi Leased Circuits (LC) are delivered on the largest n x 100 Gbps core network backbone in India, with high reliability, security and uptime of 99.999% nationally and globally, across more than 60 countries.
- 100% - 97% throughput based on the optical network technology used
- A wide range of bandwidth options from 2 Mbps to multiple 10 Gbps or 100 Gbps, to meet changing needs
- Service Level Agreements (SLAs) on delivery time, network uptime up to 99.5% on fibre, MTTR, latency, packet drop and jitter for NPLC. Network uptime up to 99% on fibre for unprotected links and up to 99.5% on fibre for protected links, MTTR, latency, packet drop and jitter for IPLC
- Vi Business - Wireline portal for raising and tracking your trouble tickets
- Transparent to all CoS / QoS
- Channelised and non-channelised BW delivery for NPLC
- EoSDH, EoOTN - Ethernet Electrical or Optical handover
- Intercity, Intracity circuits for NPLC
- Ability to provision traffic prioritisation for mission critical applications in voice, video or data
- Powered by a 24x7 Network Operations Centre that monitors and maintains network health
- You can choose from various options of managed services to suit your business requirement
- Experience a service that is backed by stringent SLAs
- Our easy-to-use online portal gives you service performance details and access reports, helps you create service requests and also monitor their status
- Your business enjoys lower administrative costs
- Vi Business has over "300,000" kms of fibre, 2,70,000 base stations in more than 200 cities across India, with a BBG landing station in India and multiple global landing stations
- Access to the global network of Vodafone Idea limited Group to seamlessly connect to international locations.
- You can now connect your head office, branch office or remote office using a large boutique of network options, covering fibre and unlicensed band radio
- Access to comprehensive service coverage with 24x7 NOC in Pune and Hyderabad, Technical Service Managers across India and a Self-Care portal
Toll Free Services For Businesses
At the heart of every business is the customer, and interacting with them on a regular basis can help you gain insights about your business, understand areas that need improvement, and even generate new leads. Our Toll Free Services (TFS) are designed to help your teams interact with them seamlessly and effortlessly, so you can create even better products and services.
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frequently asked questions
Depending on your business needs, we offer 5 types of Toll Free Services:
- Domestic Toll Free Service (DTFS):
DTFS are numbers with 1800 series, a gateway for your clients to reach out to you from anywhere in India, free of charge. You also get the option to choose from easy-to-remember numbers, which means better recall and more business opportunities. Our Toll Free Numbers can be dialled from all operators across the country.
- Universal Access Number (UAN):
Universal Access Numbers (UAN) are 1860 series numbers, where callers pay only local charges across the country. Besides giving your clients and leads across India a convenient way to call your business, you could also use these services to make it easy for your employees across the country to access centralised helpdesks.
- International Tollfree Service (ITFS):
International Toll Free Service (ITFS) allows clients from across the globe reach you easily, free of charge. You can avail our International Toll Free Numbers from India and pay for all charges in Indian Rupees, thus avoiding the hassle of coordinating with multiple service providers across the world.
- Universal International Freephone Number (UIFN):
Universal International Freephone Number (UIFN) Service, allows your overseas customers to contact you as easily as your India-based customers. You get a common Toll Free number in more than 60 countries that will help your customers not only remember the number but also easily access your business, without incurring any call charges.
- International DID service:
International DID service allows your overseas customers to contact you by dialing a local access number of their country. You can avail International DID numbers from India for more than 80 countries thus avoiding the hassle of coordinating with multiple service providers across the world.
Our Toll Free Services (DTFS, UAN, ITFS, UIFN & International DID ) come with a host of features to help cater to your business needs and your customers’expectations:
- Time-based routing
Decide which number receives a call based on the time of the call. For example, route 9 AM to 6 PM call to your Gurgaon call centre, and 6 PM to 9 AM calls to an outsourced call centre
- Call redirection
Reroute a call when the primary number is busy or not answering, so that you never miss an important call .
- Load Balancing
Balance your call flow between different centres or set a threshold, after which calls will automatically spill over to a secondary number
- Sequence-based
You can set a sequence to your calls as per your business needs by picking from a variety of sequencing options available
- Business Continuity
Your business continuity is our priority and we will ensure that your business is always running without platform and geographical redundancy
- Origin-based routing
Calls originating in South can be terminated in Bengaluru or Hyderabad. Calls originating in North can be terminated in Noida or Gurgaon with a failover to Bengaluru. You can also manage local language customisation
- Black/White listing of numbers
Allow or restrict callers (your clients) from a specific geography as per your business needs
- Self-Care Portal
An online portal which will enable you to manage your Toll Free Service better. You can also make changes to your destination number or route calls using various routing options available, all in real-time
- Reporting
Get information on your usage and call history through our reporting section.
- Helps establish a corporate identity, generate leads, increase responsiveness and consolidate new businesses
- Establishes greater service standards by creating a Pan-India number as your identity, making it easier for clients to connect with you
- Wide range of call routing options based on geography and time of day
- Helps brand-building by allowing you to choose special numbers most suited to your business and brand
Our DTFS & UAN services provide the below additional benefits:
- Allows clients to call for free
- A single national number which works as a brand identity for businesses
- Vanity Numbers create high recall value with clients
- Truly a free calling service, even users with zero balance can reach the number
- UAN is an economically better option for cost-conscious clients
While our ITFS, UIFN & International DID service provide the below additional benefits:
- Makes it simple for your organisation to extend services across the world
- One common number to advertise globally, makes your marketing campaigns more effective
- Advanced routing features to carry calls to different destinations helps to optimise your resources
- Advantage of a centralised number for procurement of International Toll Free numbers in 100+ countries, UIFN in 60+ countries & International DID service in 80+ countries
- Convenience of making payments: A single bill for multiple countries, with no need to pay in foreign currency
IoT eSIM
As a business that powers innovative products and services of tomorrow the success of your IoT deployments rests heavily on your ability to swiftly and securely scale your solutions, while keeping costs at a minimum. For this you need IoT SIMs that can provide you with fast, continuous, reliable, real-time data connectivity, to enable you to make real-time decisions.
With Vi IoT eSIM - our embedded IoT SIM solution, you get the flexibility to remotely switch the Mobile Network Operator (MNO) of your IoT devices, without changing the IoT SIM card. This enterprise-grade, highly resilient IoT eSIM ensures that your business enjoys secure connectivity through embedded hardware, reduced costs through consolidation of network profiles, and a reduced hardware size - resulting in sleeker, more compact device designs.
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